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Shop purposefully.
Declutter responsibly.

Train diligently.
Work confidently.

See lives improved.

Be well-informed.

Hospitality Training and Certification

 8/26/2015

 Are you interested in a career in Hospitality? 

Gain confidence at TulsaWORKS! 

TRAINING TOPICS:

FRONT DESK REPRESENTATIVE
  • Reservations
  • Room Assignments
  • Payment Processing
  • Record Keeping

BANQUET/RESTAURANT SERVER
  • Event Setup/ Clean up
  • Customer Service
  • Food Preparation
  • Food Delivery & Replenishment

 

 GUEST ROOM ATTENDANT

  • Linen Preparation
  • Room Cleaning
  • Bed Making
  • Guest Service Assistance
  • Maintenance Reporting

 INTRODUCTION TO 
 MANAGEMENT

  • Effective Delegation
  • Problem Solving Skills
  • Communication Skills
  • Employee Engagement
  • Team Building Skills

IN-PERSON CLASSES

 

2800 Southwest Blvd
Tulsa, Ok. 74107

HOURS
Monday – Friday
8:30 – 11:30
4-WEEK COURSE

COURSE REQUIREMENT

  • Minimum age 18
  • Background Check
  • Drug Check
  • High School Diploma or GED
      

WHAT STUDENT CAN EXPECT

  • Onsite Instructor
  • Hands-on Labs
  • Class Books
  • Video’s per week
  • Activities and Quizzes
  • AHLA Certifications
                      

ONLINE CLASSES

 

WHAT STUDENTS CAN EXPECT

  • Duration: 4 Weeks
  • Zoom meetings: One Hour Per Day
  • Video’s
  • Activities and Quizzes
  • NorthStar Digital Literacy Assessments
  • AHLA Certifications

WHAT STUDENTS WILL NEED

  • Internet
  • Laptop, Chromebook or Desktop Computer
  • Basic Computer Skills 

       2020/21 Course Schedule

Start Date End Date
 Jan 4  Jan 29
 Feb 1  Feb 26
 Mar 1  Mar 26
 April 5  April 30
 May 3  May 28
 June 1  June 25
 July 6  July 30
 Aug 2  Aug 27
 Sept 7  Oct 1
 Oct 4  Oct 29
 Nov 1  Nov 24
 Nov 29  Dec 22

 

CLICK HERE TO ENROLL

CLICK HERE TO CONTACT TULSAWORKS 
  

 

© Goodwill Industries of Tulsa. All Rights Reserved.

Main Offices
2800 Southwest Boulevard, Tulsa OK 74107
918-584-7291