Hospitality Training and Certification

Interested in a career in hospitality?

Prepare for the AHLA Guest Service Gold Certification!

FRONT DESK REPRESENTATIVE

• Reservations
• Room Assignments
• Payment Processing
• Record Keeping

BANQUET/RESTAURANT SERVER

• Event Setup / Clean Up
• Customer Service
• Food Preparation
• Food Delivery & Replenishment

GUEST ROOM ATTENDANT

• Linen Preparation
• Room Cleaning
• Bed making
• Guest Services Assistance
• Maintenance Reporting
• Room Inspections

INTRODUCTION TO MANAGEMENT

• Effective Delegation
• Problem Solving Skills
• Communication Skills
• Employee Engagement
• Team Building Skills

HOURS

4-Week Course
Monday-Friday
8:30 AM-4:00 PM

COURSE REQUIREMENTS

• Minimum 18-years-old
• Background Check
• Drug Screen
• High School Diploma or GED