Hospitality Training and Certification

 Are you interested in a career in Hospitality? 

Gain confidence at TulsaWORKS! 

TRAINING TOPICS:

• Reservations
• Room Assignments
• Payment Processing
• Record Keeping

• Event Setup/ Clean up
• Customer Service
• Food Preparation
• Food Delivery & Replenishment

 GUEST ROOM ATTENDANT

• Linen Preparation
• Room Cleaning
• Bed Making
• Guest Service Assistance
• Maintenance Reporting

 INTRODUCTION TO 
 MANAGEMENT

• Effective Delegation
• Problem Solving Skills
• Communication Skills
• Employee Engagement
• Team Building Skills

IN-PERSON CLASSES

2800 Southwest Blvd
Tulsa, Ok. 74107

HOURS
Monday – Friday
8:30 – 11:30
4-WEEK COURSE

COURSE REQUIREMENT

• Minimum age 18
• Background Check
• Drug Check
• High School Diploma or GED
    

WHAT STUDENT CAN EXPECT

• Onsite Instructor
• Hands-on Labs
• Class Books
• Video’s per week
• Activities and Quizzes
• AHLA Certifications
                    

ONLINE CLASSES

WHAT STUDENTS CAN EXPECT

• Duration: 4 Weeks
• Zoom meetings: One Hour Per Day
• Video’s
• Activities and Quizzes
• NorthStar Digital Literacy Assessments
• AHLA Certifications

WHAT STUDENTS WILL NEED

• Internet
• Laptop, Chromebook or Desktop Computer
• Basic Computer Skills